❓ Frequently Asked Questions (FAQ) ❓
🛍️ What products do you sell?
We specialize in food retail, offering a variety of frozen foods ❄️ and dried goods 🥡.
Our frozen foods include items like
- salmon sashimi 🍣 (三文魚刺身),
- toro sashimi 🐟 (拖羅刺身),
- eel 🐍 (鰻魚),
- scallops 🦪 (帶子),
- oysters 🦪 (生蠔),
- fish balls 🐠 (魚蛋),
- assorted meatballs 🥢 (各式丸類),
- and Chinese dim sum 🥟 (中式點心).
In addition, our dried goods include essentials such as
- soy sauce 🧂 (豉油),
- oyster sauce 🦪 (蠔油),
- rock sugar 🍬 (冰糖),
- condiments 🌶️ (醬料),
- and assorted noodles 🍜 (各式麵類), and much more!
Let us know if you’re looking for something specific! 😊
🚚 Do you offer delivery?
Yes! We deliver to the LE11 and LE12 areas.
＊Free delivery for online orders over £10.
＊For neighbours living near Grange Park, there’s no minimum spend — I can deliver anytime when I’m out with the car 😊
＊For friends living further away, you can choose Saturday collection at any supermarket in Loughborough, or we can deliver by courier to your address.
📦 Delivery fee: £5 per box
🧊 For frozen items, we’ll include ice packs and insulated foam boxes, and send via T24 next-day delivery (posted today, normally received tomorrow) at no extra cost.
⚠️ However, we cannot guarantee product quality won’t be affected during transit.
Scheduled Delivery Times & Areas:
1️⃣ Wed 3–6 pm: LE11-4 / Shepshed
2️⃣ Thu 3–6 pm: LE11-1 / LE11-5 / LE12-5
3️⃣ Fri 3–6 pm: LE11-2 / LE11-3 / LE12-8
Self-Collection:
📍 Saturday
1:00 pm – Aldi (Allendale)
3:00 pm – Sainsbury’s
4:30 pm – Morrison
5:30 pm – Aldi (Shepshed)
If you need delivery to other areas or at different times, please leave a note in the “Remarks” box at checkout or send us a private message for separate arrangements 🙏
⏰ What are your opening hours?
Our store is closed on Monday! 🕰️ Below are the specific opening times.
🕰️ Opening Hours 🕰️
- 📅 Tuesday to Sunday: 11:00 AM – 6:00 PM
- ❌ Monday: Closed
📍 Where are you located?
Loughborough
💳 What payment methods do you accept?
We accept in store payment only at the moment. Cash 💵 & Bank transfer 💳 for your convenience.
📢 How can I stay updated on new stock and special offers?
Follow us on Facebook for regular updates! 📲
👉 Follow us on Facebook! 🔗
📞 How can I contact you?
You can call us at 📞 +44 7570 402409, or Whatsapp at +44 7570 402409 or visit us in-store! 🏪